Shipping policy

Shipping Policy

Last updated: 16/02/2026

Thank you for shopping with Colour Crush Below you’ll find everything you need to know about our shipping process.

SHIPPING POLICY

Processing Time Orders are typically processed within 1-3 business days (Monday-Friday, excluding UK bank holidays). You'll receive a confirmation email with tracking information once your order ships.
If we experience a high volume of orders, processing may be delayed by a short time. We will contact you if there is a significant delay.

Shipping Destinations We currently ship to:

United Kingdom
United States
European Union countries

Shipping Rates & Delivery Times

United Kingdom:

Standard Shipping: £3.99 (2- 4 business days)

United States:

Standard International shipping £ 20.99 ( 7 - 14 business days)

Europe:

Standard EU Shipping: £12.99 (5-10 business days)

Customs & Duties For international orders (USA and non-UK Europe), customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.

Order Tracking All orders include tracking. You'll receive tracking details via email once your order ships.

Shipping Issues If your order hasn't arrived within the estimated timeframe, please contact us at colourcrush41@gmail.com and we'll help resolve the issue.

Delivery times are estimates and begin once your order has been dispatched, not when it is placed.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Shipping Carriers

We use trusted shipping courier Royal Mail

Delays & Issues

Please note that delivery delays can occasionally occur due to factors outside our control (e.g. weather, strikes, courier delays).

If your order hasn’t arrived within [10] business days after dispatch, please contact us at [colourcrush41@gmail.com] and we’ll be happy to help.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within [7–14] days of delivery (or expected delivery date) with your order number and photos (if applicable).